These terms govern how your account works on okbet nba — what you agree to when you register, what we commit to in return, and how disputes or questions get handled. Read through before you open an account; the current version of these terms is what applies to your session.
Account eligibility rules
Wallet and transaction scope
Maya, GrabPay, InstaPay context
Support contact paths
POLICY POSTURE
What These Terms Cover and How They Apply
By accessing any part of the okbet nba platform — whether through a browser or the mobile site — you acknowledge that you have read and accepted these terms in full. These terms apply to your account registration, wallet activity, game access and any communication you send to our support team. Availability of the platform depends on local law and is accessible only in eligible regions where permitted. We do not accept accounts from regions where online gaming is restricted by local regulation. Your registered account details — including your linked e-wallet such as Maya, GrabPay or InstaPay — are covered by the data and transaction policies described across this document. If we update these terms, the revised version takes effect from the date it is published here. Continuing to use your account after an update means you accept the revised terms. If you disagree with any change, the correct step is to stop using the platform and contact support to close your account. We aim to keep the language here plain so that the obligations on both sides are clear without legal jargon.
Maya
Linked as an account wallet for transactions where supported.
GrabPay
Accepted as a payment rail in eligible account regions.
InstaPay
Available for transfers within the scope of verified account activity.
TERMS SCOPE
What Falls Inside and Outside These Terms
Not every interaction on the platform carries the same policy weight. These terms draw a clear line between what we govern directly and what falls under separate third-party arrangements — so you know exactly where our obligations begin and end.
Account Access
Creating, logging into and managing your account is fully covered by these terms. Eligibility, verification steps and session rules all fall within this scope.
Wallet Transactions
Deposits and withdrawals processed through Maya, GrabPay or InstaPay are governed here for the okbet nba side of the transaction. Your e-wallet provider's own terms apply on their end.
Site Content
Game availability, lobby access and content shown on the platform are covered by these terms. We control what is displayed; game mechanics are governed by individual studio rules.
Third-Party Services
Links to external sites, payment processors beyond our wallet rails and any third-party tools you use alongside the platform are outside our direct policy scope.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under These Terms
These terms are not just obligations — they also set out what you can ask of us and how to do it. Your account dashboard shows transaction history and wallet records after login; you do not need to contact support to review your own activity. If any account detail — your email address, registered name or linked wallet — needs to be corrected, the account settings page is where to start. Corrections that affect identity or payment details may require verification before they take effect. For questions about how a specific policy clause applies to your account, our support team handles policy queries through the contact paths listed in the Support section of this page. If you believe a transaction has been recorded incorrectly, raise it with support and include the transaction reference shown in your account history. We handle every query in the order it arrives; there is no separate queue for policy questions.
Review Your Records
Transaction history and session records are visible in your account dashboard after login — no request needed.
Correct Account Details
Update email, wallet link or registered name through account settings; identity-sensitive changes go through verification first.
Raise a Policy Question
Send policy queries to support with your account reference; we respond through the same channel you used to contact us.
Request Account Closure
If you no longer want an account, contact support directly to request closure and confirm the status of any wallet balance.
CONTACT PATHS
How to Reach Us About These Terms
Policy questions, account disputes and terms-related requests all go through our support team. Use the contact path that suits your situation — live chat for quick clarifications, email for formal queries that need a written record.
Live Chat
Start a chat session from any page on the platform. Suitable for account access questions and quick policy clarifications.
Email Support
Send a detailed query to our support address for formal policy requests, account correction submissions or transaction disputes.
Account Dashboard
Log in to review your transaction records, current wallet status and account settings before contacting support — most answers are already there.
POLICY HANDLING
How We Manage Data, Cookies and Account Security
We collect the information you submit at registration and during verification. That data is used to manage your account, process wallet activity and respond to support requests — not for unrelated purposes. Session cookies are used to keep you logged in and to remember your preferences within the platform; you can manage cookie settings through your browser. Account security is your shared responsibility: keep your login credentials private and do not share access with anyone else. We do not ask for your password through chat or email. If you suspect unauthorised access, contact support immediately and we will review the account activity log with you. Data retained for your account follows a standard retention period aligned with our operational and compliance requirements; you can request details about what we hold by contacting support with your account reference.
Data Collection
We collect registration and verification details to run your account. No data is used outside account management and support.
Cookie Use
Session cookies maintain your login state and platform preferences. Browser settings let you control cookie behaviour at any time.
Account Security
Keep credentials private. We will never ask for your password through chat or email — report any suspicious contact to support immediately.
Retention and Requests
Account data is retained for the period required by our operational policy. Contact support with your account reference to request details.
TERMS FAQ
Questions About These Terms, Answered
Common questions about how these terms apply to your account, your data and your rights as an okbet nba account holder.
Do I have to accept these terms before I can use my account?
Yes. Completing registration means you have accepted the current version of these terms. If terms are updated after you register, continuing to use the platform counts as acceptance of the revised version. The current terms are always available on this page.
What happens to my account if I disagree with a terms update?
If you do not accept a change, stop using the platform and contact support to request account closure. We will confirm the status of any remaining wallet balance and process the closure from there.
Can I see the transaction history tied to my account?
Your full transaction record is visible in your account dashboard after login. It shows wallet activity, session records and any adjustments made to your account. No support request is needed to view your own history.
How do I correct a detail on my registered account?
Go to account settings to update email or preferences. Changes that affect your identity or linked wallet — such as your registered name or Maya and GrabPay links — may require verification before the correction takes effect.
Who do I contact if I think a transaction was recorded incorrectly?
Contact support through live chat or email and include the transaction reference shown in your account dashboard. We review the record and respond through the same channel. Keep the reference handy — it speeds up the review.
Is this platform available to everyone in the Philippines?
Availability depends on local law and is accessible only in eligible regions where permitted. We do not accept registrations from areas where online gaming is restricted. Check the eligibility conditions shown during registration for your specific situation.